Computer Repair

In-Shop Overview

At C4 Tech & Design, we provide fast, reliable computer repair service to clients in the New Orleans area. Our technicians have over twenty years of combined experience in the computer-repair industry. We are happy to service any brand of computer currently available on the market - including any Apple and Linux computers, and Windows-based PCs. Our technicians will diagnose the problem and come up with a quick and affordable solution to get you up and running again.

Our technicians provide a level of personal service and customer care which has become scarce in the industry. We offer counseling on basic computer usage and will answer any questions you have.  For your convenience we also provide pick up and delivery options.  Give us a call at (504) 896-8324, or swing by our shop on Oak Street and let our professionals assist you with all your computer needs.  Please be aware that there is metered street-side parking available in front of the shop on Oak Street.  Additional parking can be found on the surrounding residential streets when available.

Check In Procedure

We try to make our check in procedure as fast and easy as possible. When you bring in your computer, you will meet with one of our technicians who will talk with you to determine the details of your current problem.  He or she will ask you a few questions to get a better understanding of the issue at hand.  If you are a new client, we will ask for your name, email address, phone number and billing address to put into our system.  Once you're in our system, we can keep track of each of your visits so that we can better understand what your computer needs are and help to ensure that your computer is as healthy as we can make it.  

C4 requires an upfront deposit of $50, which covers the diagnostics of your machine.  If you have a laptop, please bring the power cord (AC Adapter) with you as we will need that to do any work on the computer. For desktop computers, no cables are needed.  If your computer requires a password to log into the operating system, please let us know during check in.  We will call you within 24 hours of starting work on your computer to give you a confirmation of our diagnostics.  At this time we will let you know what it will take to fix your computer and how long you should expect it to take.  Many of our jobs are completed within 2-3 business days, but some can take longer depending on the specific situation.  Feel free to call us at any time if you have questions about your computer's status.

Prices

Immediate Consultation $25
Quick Fix $50
Diagnostics / Deposit $50
Hourly Repair Cost $75
System Tune-Up $75
Virus Removal $130
Data Transfer / Data Destruction $50
Data Recovery $200
Laptop Screen Repair Varies
Drive Cloning / Operating System Install $100
DC Jack Replacement $160
Thermal Tune-up $75
Priority/Emergency Service $70/$100

Services

A thorough cleanse, thermal paste application, and stress-testing will have your system running optimally. Learn More
We will order the specific DC jack for that model of computer and replace the jack. Learn More
Sometimes a repair doesn’t require much effort or time and we don’t want you to have to wait an entire day for something that can be fixed in 40 minutes or less. Learn More
C4 can fix your broken or damaged laptop screen. If the screen is cracked, has lines going through it, gone dark or only shows a bright white light, we can fix it. Learn More
Moving or securely erasing data can be an arduous and sometimes complicated task. Let C4's experts transfer data from one drive to another for you or ensure that your hard drive is wiped clean. Learn More
Sometimes your operating system stops working correctly, or just needs to be updated so that it will. We can repair it and make sure the operating system is working properly so that you can get back to doing the things that matter to you on your computer. Learn More
C4 handles all our repair services on a first come, first serve basis. We do this in the interest of fairness to all our clients. However we do understand that sometimes there are circumstances that require a computer to skip the line and begin work immediately. Learn More
C4 will install your choice of operating system onto your computer. Choices include Windows XP, Vista, Windows 7, Ubuntu, or Apple OS X. Learn More
We will provide advice or demonstrate use of a specific technology. If the customer wants help selecting a new computer or other piece of hardware, we will help them figure out what they need. Learn More
The shop at C4 offers many services at various rates designed to offer the best service for the best price. Our hourly rates cover a wide range of options not covered by our fixed rates. Learn More
Your hard drive has failed and all the pictures, home videos, music and important documents are all on that drive. All is not lost however. At C4 we have a team of experts who can assist in getting that data back for you. Learn More
C4 will clean up any and all infections on your computer. In addition we will assist you in making it difficult for infections to return. Unfortunately there is no way to guarantee that virus’ will never return, but our experts make it as difficult as possible for the infections. Learn More
Our diagnostics encompass a multi-point series of tests designed to pinpoint the cause of your computer failure. These tests also help us determine if something else is going on that you may or may not yet be aware of. We do this to ensure that there are no surprises down the road in the life of your computer Learn More