Wallpaper
We like to take care of our customers with style. To help you get the most out of your computing experience, we offer the sharp wallpaper options to the right for your computer desktop.
Tools
Below is information about and links to download some of the software tools that C4 often uses during tech support calls and system administrator work.
C4 Remote Tech Support
C4-customized EchoWinVNC
Note
This small application allows C4 tech support staff to have remove access to you computer to assists you with your technical support issues.
EchoWinVNC
http://www.echogent.com/download_echowin.htm
Description
EchoWinVNC is a zero-config, zero-install application that allows remote access to the Windows PC that the application runs on. Simply distribute this binary to your target support users, and you'll be able to remote support them regardless of any intervening firewalls or routers.
Memtest86
http://www.memtest86.com/
Description
"Memtest86 is thorough, standalone memory test for x86 architecture computers. BIOS based memory tests are only a quick check and often miss many of the failures that are detected by Memtest86."
KNOPPIX
http://www.knoppix.org/
Description
"KNOPPIX is a bootable CD with a collection of GNU/Linux software, automatic hardware detection, and support for many graphics cards, sound cards, SCSI and USB devices and other peripherals. KNOPPIX can be used as a Linux demo, educational CD, rescue system, or adapted and used as a platform for commercial software product demos. It is not necessary to install anything on a hard disk. Due to on-the-fly decompression, the CD can have up to 2 GB of executable software installed on it."
Note
C4 uses this tool to help identify whether a problem is hardware related or software related. It can also be used to recover data from a hard drive when the operating system will not boot but the data is still intact.
Related links
GNUWin II
http://gnuwin.epfl.ch/en/
Description
"GNUWin II includes numerous programs [for Windows], completely free, which cover a wide spectrum of uses."
Note
This CD is intended to introduce people to "Free" Software. C4 uses it for the tools on the CD and sometimes gives them away for promotion.
Related links
Ad-aware
http://www.lavasoftusa.com/software/adaware/
Description
"With its ability to comprehensively scan your memory, registry, hard, removable and optical drives for known datamining, aggressive advertising, and tracking components, Ad-aware will provide the user with the confidence to surf the Internet knowing that their privacy will remain intact. Let Ad-aware protect your privacy."
Related links
ClamWin Antivirus
http://www.clamwin.com/
Description
"ClamWin Antivirus is an Open Source (free) Virus Scanner Toolkit for Microsoft Windows NT/98/Me/2000/XP/2003. ClamWin Antivirus features include:
- Scanning Scheduler
- Automatic Virus Database Updates. The ClamAV team updates the Virus Database on a regular basis and almost immediately after a new virus/variant is out
- Standalone Virus Scanner
- Context Menu Integration to Microsoft Windows Explorer
- Add-in to Microsoft Outlook"
Related links
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